Thank you for choosing Lycamobile.

• Buy your Lycamobile SIM with one of our plans that suits your need from our Website or your nearest retailer,
• Enter your registered Lycamobile number (please register here if you have not registered yet) and last 4 digits of the SIM number printed on the SIM pack
• Select your existing mobile service type - Prepaid or Post-paid.
• Select your current service provider and date of birth. (If you couldn`t find your current provider in the list, Please select one of the MNO network(Telstra; Optus; Vodafone etc) on which your current provider Operates/roams on.
• Enter the number you want to keep and click on ‘Send Verification Code’
• You will receive unique verification code to your mobile number which you wish to transfer to Lycamobile, please enter that unique code and validate.
• Click on Submit
• If an error occurs during the transfer process, please contact customer service on 1300 854 607 from another provider’s phone or 122 from Lycamobile.
• We will port-in your number within 2.5 business hours.