Order by phone 1300 854 607
or from lycamobile 122
If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates from 8am to midnight on weekdays and 10am to midnight on weekends.
  • Lycamobile Pty Limited (Company Number 139 717 212), which has its registered office at Unit 47, 2 O'Connell Street Parramatta NSW 2150, Australia.
To contact Customer Services:
  • Check call charges to dial 122 from Lycamobile
  • You can also dial 1300 854 607 from another phone.
    Charges: call charges to this number may vary from other network providers.
  • Use the form below:

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If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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