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LycaPlan S

80 GB*15 GBP / 28 days

Unlimited talk & text across AustraliaUnlimited Calling to 35 CountriesExtra Minutes with 6 additional Countries

LycaPlan M

120 GB*20 GBP / 28 days

Unlimited talk & text across AustraliaUnlimited calls to 35 countriesEnjoy rollover data up to 500GB

LycaPlan XS

20 GB*10 GBP / 28 days

Kick off with 20GB for 3 renewals—then enjoy a reliable 10GB every time afterLaunch Price of $10 when you activate your service onlineUnlimited talk & text across Australia

LycaPlan L

300 GB*25 GBP / 28 days

Unlimited talk & text across AustraliaKick off with 300GB for 3 Renewals – then enjoy 150GB ongoingUnlimited calls to 59 countries

SB Unlimited Plan S

50 GB17.5 GBP / 28 days

Unlimited National minutes and texts50% Price Discount for 5 renewals

SB Unlimited Plan XS

30 GB12.5 GBP / 28 days

Unlimited National minutes and texts50% Price Discount for 5 renewals

SB Unlimited Plan XL

100 GB22.5 GBP / 28 days

Unlimited National minutes and texts50% Price Discount for 5 renewals

SB Unlimited 15

20 GB10 GBP / 28 days

Unlimited National minutes and texts50% Price Discount for 5 renewals

Unlimited M

100 GB3.99 GBP / 28 days

*$3.99 price offer is for new online customers for first month of purchase, 2nd to 6th renewals will be charged at 20% off for $32/28 days. 7th month onwards will be charged at full price of $40/28 days. Offer ends on 30th September 2023.Unlimited Oz minutes and texts50GB + 50GB bonus data is for new activation & two renewals only. Offer ends on 31st July 2023.

FAQs

Your Lyca SIM

Where can I get a Lyca SIM or recharge my balance?  You can get a Lyca SIM or recharge anytime online. If you’ve ordered a SIM online, we’ll post it to you. If you’d like a SIM straight away, you can get one and recharge at your local retailer. Find your nearest Lyca store here.How do I register my Lyca SIM?  You can register your Lyca SIM here.

Using Your Phone

Do calls have a connection charge? Some calls do have a connection charge. Please visit our Rates section for up-to-date details of when you might be charged, and how much. How do I make an international call with Lyca Mobile? To make international calls, dial ‘00’, followed by the country code, the area code, and then the phone number. For example, to call the UK, you would dial: 0044+ xx xxxx xxxx Can I use Lyca to make premium calls and send premium texts? We don’t offer premium call or text services currently. How do I send a text from Oz to another country? To make international texts, type ‘00’, followed by the country code, the area code, and then the phone number. For example, to text the UK, you would dial: 0044+ xx xxxx xxxx

Plans & Recharging

How do I recharge my prepaid plan?You can choose one of the following options to recharge your plan:Auto-recharge: your plan will recharge automatically if you’ve linked it to a credit/debit card, or PayPal and auto-recharge is turned on. We will process the payment using your authorised payment method and renew your chosen plan on the day it expires. Your service will be automatically recharged on that same day.Online: via the Lyca Mobile AU app or your MyLyca Account portal.Offline: Get a physical Lyca Mobile voucher at your nearest store.SMS: text the unique bundle code below using your PAYG credit balance to recharge your chosen Lyca Mobile plan:To recharge your Data S Plan text 3013 to 3535 To recharge your Data M Plan text 3020 to 3535 To recharge your Data L Plan text

Internet Access

Why do I get messages about GPRS settings?When you change your handset or reset your phone, you will receive this message. Save or install the settings, and the messages should stop. Can I access the internet while roaming?Currently, we don’t offer internet access while roaming. Can I use the internet on my Blackberry?Currently, we don’t offer internet access on BlackBerry devices Will I be able to access 3G data?Depending on your handset and area, you should be able to access 3G mobile data. Do I have to manually input settings on my handset to access the interent?This will depend on your handset. For most modern phones, you’ll automatically receive the settings needed to connect to the internet and they will be saved for it to work. You can also choose the settings fo

Billing

How do I update my billing address?You can update your billing address anytime in your My Lyca Mobile account. You can register for a My Lyca Mobile account online www.lycamobile.com.au/ You can also email your request to us at [email protected] with your full name, date of birth, mobile number, and a copy of a utility bill showing your new address – or call us on 122 from your Lyca SIM. How do I check my billing details?You can check your billing details anytime in your My Lyca Mobile account. You can register for a My Lyca Mobile account online www.lycamobile.com.au/ Can I get a copy of my bill?You can get a copy of your bill anytime in your My Lyca Mobile account. You can register for a My Lyca Mobile account online www.lycamobile.com.au/ . Or you can email a request t

Transferring Your Number

How can I transfer my number to Lyca?You can transfer your number online in the ‘Transfer your number’ section of the Help Centre. Follow the steps to be redirected to our transfer system. Or you can contact our customer service team to assist you. If you are a prepaid user, please have the date of birth registered with your previous network when contacting us. If you are a pay monthly user, contact your current network provider and ask for your account number before contacting us. Can I transfer the credit on my old SIM to Lyca?No. You can’t transfer credit from another network. Can I recharge my Lyca SIM before transferring my number?Yes. You can recharge your Lyca SIM before you transfer your number, and you’ll keep any allowance you purchased once the transfer is co