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If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Our Customer Service team is available 8am to 12 midnight (SYD) Monday to Sunday.
Call us on 122 from your Lycamobile or dial 1300 854 607 from any other phone (call charges to this number may vary from other network providers)
If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on firstname.lastname@example.org
We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).